Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mary Beth Avent

Mary Beth Avent

June 27, 2025

5  out of  5
rating by Mary Beth Avent
"Amelia was very professional and helpful!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Allie Barker

Allie Barker

June 26, 2025

5  out of  5
rating by Allie Barker
"This office has a very welcoming attitude. Becca was very helpful and informative over the phone, making my search for insurance a lot easier!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Doug Hansen

Doug Hansen

June 24, 2025

5  out of  5
rating by Doug Hansen
"Quick call back and took care of what I needed"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of brian coffman

brian coffman

June 16, 2025

5  out of  5
rating by brian coffman
"Nat Couch has been very helpful with our needs since moving to South Carolina from Georgia."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Jennifer Kanagy

Jennifer Kanagy

June 16, 2025

5  out of  5
rating by Jennifer Kanagy
"Amelia is the best! It’s always a pleasure speaking with her over the phone. She is super friendly and works efficiently!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of xenthine

xenthine

April 25, 2025

5  out of  5
rating by xenthine
"I always have great interactions with his office. Polite, courteous and knowledgeable."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Jacob Mason

Jacob Mason

April 2, 2025

5  out of  5
rating by Jacob Mason
"Steve has been my agent since my very first policy. His staff is competent and helpful every time I call with an inquire or a change request. He is knowledgeable every type of insurance that Stat Farm has to offer. I would highly recommend his office if you are new to the Aiken area."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office here in Aiken. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Vicky Feliz

Vicky Feliz

March 28, 2025

5  out of  5
rating by Vicky Feliz
"Have been with Steve and his staff for over 24 years. Have never had less than superior service. My most recent assistance was with Amelia. She was knowledgeable, professional and very nice to work with. Would definitely recommend them to anyone."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of charles whisenant

charles whisenant

February 10, 2025

5  out of  5
rating by charles whisenant
"I’d like to give a five star rating to my Steve Mason State Farm insurance agency. Most recently working with Nat Couch was a pleasure."
Profile photo of Mary Barrett

Mary Barrett

October 20, 2024

5  out of  5
rating by Mary Barrett
"Always the best man Steve Mason willing to work with you at the what you can afford and the other staff members are also capable to work with you. Been a long time customers!!"
Profile photo of Giannina lamaletto ferrari

Giannina lamaletto ferrari

August 8, 2024

5  out of  5
rating by Giannina lamaletto ferrari
"Great service! Strongly recommended."
Profile photo of Chris Clark

Chris Clark

July 5, 2024

5  out of  5
rating by Chris Clark
"Steve Mason seems to be a very kind, courteous and helpful person. I highly recommend his insurance company. I also recommend that you ask about the safe driver discount and the multi-car discount. I also recommend that you ask about their life insurance. His staff is also kind and helpful and he has also been very patient with me. Thank you very much Mr Mason and staff for all of your help and all of your time through the years."
We responded:
"Thank you so much for your business. We appreciate your kind words and working with you in the future. "
Profile photo of Sheila Wells

Sheila Wells

June 27, 2024

5  out of  5
rating by Sheila Wells
"Mrs. Marlana was so helpful, and is always a pleasure to deal with when I call in, very professional and needs a raise , she is valuable."
Profile photo of Stan Williamson

Stan Williamson

June 20, 2024

5  out of  5
rating by Stan Williamson
"Had insurance with Steve for many years on house, cars, camper, boat always great service."
Profile photo of Greg Sharp (Pharma Scientist)

Greg Sharp (Pharma Scientist)

March 1, 2024

5  out of  5
rating by Greg Sharp (Pharma Scientist)
"Awesome customer service! Ask for Marlena! But I would prefer"
Profile photo of Stephen Young

Stephen Young

November 9, 2023

5  out of  5
rating by Stephen Young
"Nice guy. Will answer all of your questions. He will help you out with everything."
Profile photo of Ashley Hutson

Ashley Hutson

October 4, 2023

5  out of  5
rating by Ashley Hutson
"I just got insurance with state farm and Madison who i spoke with was amazing, she was very patient and easy to work with. i would definitely recommend her to speak with about getting insured."
Profile photo of mary Long

mary Long

September 20, 2023

5  out of  5
rating by mary Long
"Very helpful and professional"
Profile photo of Hasting Ready

Hasting Ready

August 24, 2023

5  out of  5
rating by Hasting Ready
"I definitely recommend Steve Mason State Farm. Great prices awesome staff. Madison was awesome. She helped me find the right insurance I needed for my vehicles. She responds quickly and professionally. Give her a call and get insurance."
Profile photo of Young Entrepreneur

Young Entrepreneur

August 1, 2023

5  out of  5
rating by Young Entrepreneur
"Amazing communication from Madison Morgan! She was absolutely wonderful in assisting me with my transfer! Thank you so much Madison! If you guys need insurance please speak with Madison Morgan! She will be very responsive, help you with any assistance you need and respond on time! -Brendan"
Profile photo of Joshua Pniewski

Joshua Pniewski

July 27, 2023

5  out of  5
rating by Joshua Pniewski
"Madison Morgan was a wealth of knowledge in helping with a policy. This office is always on top of their game and always answers any questions I have."
Profile photo of Emma “EJ” Williamson

Emma “EJ” Williamson

April 25, 2023

5  out of  5
rating by Emma “EJ” Williamson
"Been dealing with this agency for about 40 years, Never an issue with any claims for vehicles, home, camper etc. Steve and his staff are always courteous, helpful, friendly and available. Call them for any insurance needs, questions or advice."
Profile photo of John Towns

John Towns

April 19, 2023

5  out of  5
rating by John Towns
"We just worked with Melissa to review and improve our homeowners and auto insurance coverage and cost. Melissa was a pleasure to work with and provided some excellent insight into things we had not considered. Best insurance agent experience I have had."
Profile photo of Kim McMahon

Kim McMahon

April 8, 2023

5  out of  5
rating by Kim McMahon
"After moving to SC from another state Nat assisted me with new homeowners and auto insurance. He made the process super easy and was very responsive to all my questions. The experience was seamless and I feel very confident in my coverage"
Profile photo of Kayla Harllee

Kayla Harllee

April 6, 2023

5  out of  5
rating by Kayla Harllee
"This is the only agent I’ve ever used and I don’t plan on switching anytime soon. The office is always very helpful and Melissa answers all of my questions in a way that’s understandable."